Privacy Policy

RADO Elevators Pvt. Ltd. (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit inquiries, or interact with our services.

By using this website, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

This includes information you submit through:

  • Contact forms

  • Inquiry forms

  • Request for callback

  • Quote request

  • Service/maintenance forms

Such information may include:

  • Full name

  • Email address

  • Phone number

  • Business or project details

  • Building specifications (for elevator inquiries)

  • Any message or additional details you share



B. Automatically Collected Information

When you browse our website, certain technical data may be automatically collected:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the site

  • Cookies & usage data

This information helps us improve website performance and user experience.


C. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Personalize user experience

You may disable cookies through your browser settings, but some features may not work as intended.

We may collect the following types of information:

A. Information You Provide Directly

This includes information you submit through:

  • Contact forms

  • Inquiry forms

  • Request for callback

  • Quote request

  • Service/maintenance forms

Such information may include:

  • Full name

  • Email address

  • Phone number

  • Business or project details

  • Building specifications (for elevator inquiries)

  • Any message or additional details you share



B. Automatically Collected Information

When you browse our website, certain technical data may be automatically collected:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the site

  • Cookies & usage data

This information helps us improve website performance and user experience.


C. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Personalize user experience

You may disable cookies through your browser settings, but some features may not work as intended.

We may collect the following types of information:

A. Information You Provide Directly

This includes information you submit through:

  • Contact forms

  • Inquiry forms

  • Request for callback

  • Quote request

  • Service/maintenance forms

Such information may include:

  • Full name

  • Email address

  • Phone number

  • Business or project details

  • Building specifications (for elevator inquiries)

  • Any message or additional details you share



B. Automatically Collected Information

When you browse our website, certain technical data may be automatically collected:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the site

  • Cookies & usage data

This information helps us improve website performance and user experience.


C. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Personalize user experience

You may disable cookies through your browser settings, but some features may not work as intended.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To respond to your inquiries

  • To provide quotes, proposals, or elevator-related information

  • To schedule service or installation appointments

  • To improve our website performance and user experience

  • To maintain internal records and customer data

  • To send updates related to our services (only with consent)

We do not sell or rent your personal information to third parties

3. Sharing of Information

We may share your information only in the following cases:

A. Service-Related Needs

To complete your request or project, we may share details with:

  • Technical teams

  • Installation staff

  • Authorized service engineers


B. Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations

  • Respond to lawful government requests

  • Protect the rights and safety of our company, users, or the public

We never share your personal data for marketing by third parties.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss or damage

  • Misuse or modification

Security practices include:

  • Encrypted communication where applicable

  • Restricted access to sensitive data

  • Secure storage and backups

5. Data Retention

Your information is retained only for as long as necessary for:

  • Project communication

  • Service or installation support

  • Legal or compliance requirements

Once no longer required, your data is securely deleted.

6. Your Rights

Depending on local laws, you may have the right to:

  • Access your personal information

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent from communication

  • Ask how your data is used

To exercise these rights, contact us at: sales@radoelevators.com

7. Third-Party Websites

Our website may contain external links.
We are not responsible for:

  • Their content

  • Their privacy practices

  • Their data handling policies

We encourage you to review third-party privacy policies separately.

8. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page with an updated date.

Continued use of the website after changes means you accept the updated policy.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact:

RADO Elevators Pvt. Ltd.
6 Lawrence Terrace, Behind Income Tax Office,
Hazratganj, Lucknow, UP 226001
Phone: +91 6386227486 / +91 7392848488
Email: sales@radoelevators.com